Privacy Policy

1. Who we are

AIACT.IE is a brand operated by RippleXn. When we say “we”, “us”, or “our” in this policy, we mean RippleXn trading as AIACT.IE.

For data protection queries, contact us at [email protected].

2. What data we collect

When you submit an enquiry through our website, we collect:

• Full name
• Work email address
• Organisation name (optional)
• Industry (optional)
• Your message / enquiry details

We also collect standard web analytics data — pages visited, browser type, device type, and approximate location (country/city level) — through cookies and similar technologies.

3. Why we collect it

• To respond to your enquiry — we use your contact details to send you a quote or answer your question.
• To improve our website — analytics data helps us understand how visitors use the site so we can make it better.
• Legitimate interest — we may follow up on enquiries to offer relevant products or services. You can opt out at any time.

4. How we store and protect it

Your data is stored in a secure, encrypted database hosted within the EU. We use industry-standard security measures including encryption in transit (TLS) and at rest. Access to personal data is restricted to authorised personnel only.

We retain enquiry data for up to 24 months after your last interaction with us, after which it is securely deleted.

5. Cookies

We use a small number of cookies to make the website function properly and to understand how visitors use it:

We do not use third-party advertising cookies. If we add analytics cookies in the future, we will update this policy and request your consent.

6. Third-party sharing

We do not sell your personal data. We may share it with:

• Service providers — hosting, email delivery, and payment processing partners who process data on our behalf under strict data processing agreements.
• Legal obligations — if required by law or to protect our legal rights.

7. Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email [email protected]. We will respond within 30 days.

8. Supervisory authority

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland at www.dataprotection.ie.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.